A comprehensive global customer logistics and after-sales service system: To provide customers with a worry-free purchasing experience, we have established a fully efficient global logistics and after-sales service network, covering every aspect from product delivery to after-sales support. This system provides a solid guarantee for our customers from all over the world.
Firstly, we have our own international freight forwarding agency, which has a professional back-office service system. They can customize the most suitable transportation plan based on the characteristics of the goods to ensure that the goods can be safely and quickly delivered to your hands. Secondly, we have our own cooperative logistics stations for domestic transportation.
Finally, we respect and support your logistics preferences and fully support you in using your own freight forwarding company for transportation. We will actively cooperate with the institutions you designate in all aspects, such as providing relevant information. Domestic can offer free delivery to warehouses (such as Yiwu) services. We support delivery methods such as EXW, FOB, CIF and DDP. No matter which method you choose, we will strictly abide by relevant regulations to ensure timely delivery.
For domestic customers, we have an efficient logistics system, and generally, you can receive the goods within three days after shipment. For overseas customers, we have established long-term and stable cooperative relationships with many international logistics partners. They have rich international logistics experience and through them, we can quickly and efficiently transport the goods to overseas regions and provide you with logistics tracking services, allowing you to always know the location and transportation status of the goods, so that you can extract the goods in time.
In addition to the comprehensive logistics system, we also have a professional and efficient after-sales service team. Our after-sales team is composed of a group of professionals with rich professional knowledge and good service awareness. We strive to provide more convenient, efficient and high-quality services to global customers, so that every customer can feel our sincerity and professionalism when cooperating with us. Our professional after-sales team provides 24-hour online service.